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Agenda

Learn - Connect - Teach

All Sessions


February 20, 2019
9:00 a.m. - 3:00 p.m.

Harris NorthStar User Group Meeting

*Invite Only
 University A


February 20, 2019
9:00 a.m. - 3:00 p.m.

Nexgrid User Group Meeting

*Invite Only
 University C


February 20, 2019
9:00 a.m. - 3:00 p.m.

Tyler Technologies Incode User Group Meeting

*Invite Only
 Congressional A&B


February 20, 2019
3:30 p.m. - 4:30 p.m.

Strata Solar - Sponsor Led Breakout

 How Energy Storage can Save Money for North Carolina Municipalities Today
 University C


February 20, 2019
5:00 p.m. - 6:30 p.m.

Welcome Reception

 State ABC


February 21, 2019
7:00 a.m. - 8:00 a.m.

Breakfast - Sponsor Hall Open

 State ABC


 
 

General Session


February 21, 2019
8:00 a.m. - 8:45 a.m.

Opening General Session

 State DEF


February 21, 2019
8:00 a.m.

Welcome to the Connections Summit

 Conference Chair: Matt Zapp, Town of Benson


February 21, 2019
8:15 a.m.

Plotting the Course for Municipal Utilities in North Carolina

 • Roy Jones
   CEO, ElectriCities


 
 

Breakout Session


February 21, 2019
9:00 a.m. - 10:00 a.m.

Breakout Sessions 1


February 21, 2019
Finance and Customer Service

Making It Easy for Your Customers Shouldn't Create More Work for Your Team

 • Chris Wease, Paymentus
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Business Resiliency: The Hidden Threat to Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities
    University C


February 21, 2019
Operational Technology

Storage and Microgrids - What's the Current State?

 • Doug Staker, Enel X
 University A&B

Learn More

February 21, 2019
Management and Coordination

The Real Energy Game Changer is Carbon-Based and Carbon-Emitting

 • Tim Fairchild, SAS
 State DEF

Learn More

February 21, 2019
10:00 p.m. - 10:30 a.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 21, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 2


February 21, 2019
Finance and Customer Service

Communicating with Customers in Today's Environment

 • Ethan Smith, City of Morganton
 • Karen Duncan, City of Morganton
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Cyber Security Best Practices and Recommendations: How to Make it Work for Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities
    University C


February 21, 2019
Operational Technology

Extracting Smart Meter Value through Data Analytics

 • Mark J. Konya P.E., SAS
 • Bradley Lawson P.E., SAS 
 University A&B


February 21, 2019
Management and Coordination

Staffing for Successful Technology Projects

 • Mark Hatfield, Excergy
 State DEF

Learn More

February 21, 2019
11:30 a.m. - 12:30 p.m.

Lunch - Sponsor Hall Open

 Hallway


February 21, 2019
11:30 a.m. - 12:30 p.m.

Sponsor Led Breakouts


February 21, 2019
11:30 a.m.

NorthStar/dataVoice

 Real-time Outage Management
 University A&B


February 21, 2019
11:30 a.m.

O2 emc

 The Advantages of solar + Storage for Municipal Utilities
 Congressional A&B


February 21, 2019
11:30 a.m.

Virtual Peaker

 Distributed Energy and The Future of Municipal Utilities
 University C


 
 

General Session


February 21, 2019
12:30 p.m. - 2:00 p.m.

General Session 2

 State DEF


February 21, 2019
12:30 p.m.

First Panel Discussion

Managing Technology and Talent in a Rapidly Changing Environment
 • Melissa Miranda, ElectriCities (Moderator)
 • Bill Stockman, ElectriCities
 • Shannon Tufts, Ph.D., UNC School of Government
 • Ed Hayes, National Grid USA

Learn More

February 21, 2019
1:15 p.m.

Second Panel Discussion

Opportunities in Municipal Broadband
 • Matt Zapp, Town of Benson (Moderator)
 • Andy Goethals, Create Connections
 • Jody Call, Wilkes Communications

Learn More

February 21, 2019
2:00 p.m. - 2:15 p.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 21, 2019
2:15 p.m. - 3:15 p.m.

Breakout Sessions 3


February 21, 2019
Finance and Customer Service

Successful Prepay Implementation: A Case Study

 • Aileen Staples, Town of Wake Forest (Moderator)
 • Vivian Jones, Town of Wake Forest
 • Andrew Brown Jr., Town of Wake Forest
 • John Bastian, SmartGridCIS
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Cloud Computing: Are the Benefits Real?

 • Scott Sample, Microsoft Corporation
 University C

Learn More

February 21, 2019
Operational Technology

Integrating Utility Enterprise Systems for a Smart Outage Response

 • Bob Bryant, Clevest
 University A&B

Learn More

February 21, 2019
Management and Coordination

Managing Your Utility Like a Business

 • Jimmy Bagley, City of Rock Hill (Moderator)
 • Joel Ledbetter, Easley Combined Utilities
 • Roger Jones, Greenville Utilities
 • David Cheatwood, First Tryon Securities
 • Maddison Tice, City of Rock Hill
 • Lori Thomas, City of Rock Hill
 State DEF

Learn More

 
 

Breakout Session


February 21, 2019
3:30 p.m. - 4:30 p.m.

Breakout Sessions 4


February 21, 2019
Finance and Customer Service

Fraud Prevention

 • Rusty Pounds, Cherry Bekaert
 • Scott McKay, Cherry Bekaert
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Virtual End User Computing - Business Resiliency & Mobility with the Secure Digital Workspace

 • Keith Qualter, XenTegra, LLC
 University C

Learn More

February 21, 2019
Operational Technology

You Need Advanced Metering! - Why, What, How? 

 • Steven E Collier, Milsoft Utility Solutions
 • Pat Corrigan, Katama Technologies 
 • Dan Kasbohm, Utility Financial Solutions
 University A&B

Learn More

February 21, 2019
Management and Coordination

Scanning for Signals of Change

 • Garry Golden, Futurist
 State DEF

Learn More

February 21, 2019
4:30 p.m. - 5:30 p.m.

Happy Hour - Sponsor Hall

 State ABC
 Cash Bar


February 22, 2019
7:00 a.m. - 8:00 a.m.

Breakfast - Sponsor Hall Open

 State ABC


 
 

General Session


February 22, 2019
8:00 a.m. - 10:00 a.m.

General Session 3

 State DEF


February 22, 2019
8:00 a.m. - 9:00 a.m.

The Strategic Importance of Investing in Technology

 • Sue Kelly, APPA

Learn More

February 22, 2019
9:00 a.m. - 10:00 a.m.

The Slow Pace of Fast Change - Imagining the Future of Energy Systems

 • Garry Golden, Futurist


February 22, 2019
10:00 a.m. - 10:30 a.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 22, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 5


February 22, 2019
Finance and Customer Service

Going from Today to Tomorrow: How to Successfully Manage an ERP Implementation

 • Chuck Gordon, Tyler Technologies
 Congressional A&B

Learn More

February 22, 2019
Information Technology

Who Pays for This? Strategies for IT Financing

 • Rob Seweryniak, ePlus Systems, Inc.
 University C

Learn More

February 22, 2019
Operational Technology

Protection and Coordination for Solar Sites on the Distribution Power System

 • Luke Booth, SEL
 University A&B

Learn More

February 22, 2019
Management and Coordination

Growing Smart Cities

 • Jeffrey Moe, Ingersoll Rand (Moderator)
 • Ty Roberts, Itron
 • Charlie Nobles, Sensus
 • Robert Cox, Ph.D., UNC Charlotte
 State DEF

Learn More

Wednesday, February 20


February 20, 2019
9:00 a.m. - 3:00 p.m.

Harris NorthStar User Group Meeting

*Invite Only
 University A


February 20, 2019
9:00 a.m. - 3:00 p.m.

Nexgrid User Group Meeting

*Invite Only
 University C


February 20, 2019
9:00 a.m. - 3:00 p.m.

Tyler Technologies Incode User Group Meeting

*Invite Only
 Congressional A&B


February 20, 2019
3:30 p.m. - 4:30 p.m.

Strata Solar - Sponsor Led Breakout

 How Energy Storage can Save Money for North Carolina Municipalities Today
 University C


February 20, 2019
5:00 p.m. - 6:30 p.m.

Welcome Reception

 State ABC

Thursday, February 21


February 21, 2019
7:00 a.m. - 8:00 a.m.

Breakfast - Sponsor Hall Open

 State ABC


 
 

General Session


February 21, 2019
8:00 a.m. - 8:45 a.m.

Opening General Session

 State DEF


February 21, 2019
8:00 a.m.

Welcome to the Connections Summit

 Conference Chair: Matt Zapp, Town of Benson


February 21, 2019
8:15 a.m.

Plotting the Course for Municipal Utilities in North Carolina

 • Roy Jones
   CEO, ElectriCities


 
 

Breakout Session


February 21, 2019
9:00 a.m. - 10:00 a.m.

Breakout Sessions 1


February 21, 2019
Finance and Customer Service

Making It Easy for Your Customers Shouldn't Create More Work for Your Team

 • Chris Wease, Paymentus
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Business Resiliency: The Hidden Threat to Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities
    University C


February 21, 2019
Operational Technology

Storage and Microgrids - What's the Current State?

 • Doug Staker, Enel X
 University A&B

Learn More

February 21, 2019
Management and Coordination

The Real Energy Game Changer is Carbon-Based and Carbon-Emitting

 • Tim Fairchild, SAS
 State DEF

Learn More

February 21, 2019
10:00 p.m. - 10:30 a.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 21, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 2


February 21, 2019
Finance and Customer Service

Communicating with Customers in Today's Environment

 • Ethan Smith, City of Morganton
 • Karen Duncan, City of Morganton
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Cyber Security Best Practices and Recommendations: How to Make it Work for Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities
    University C


February 21, 2019
Operational Technology

Extracting Smart Meter Value through Data Analytics

 • Mark J. Konya P.E., SAS
 • Bradley Lawson P.E., SAS 
 University A&B


February 21, 2019
Management and Coordination

Staffing for Successful Technology Projects

 • Mark Hatfield, Excergy
 State DEF

Learn More

February 21, 2019
11:30 a.m. - 12:30 p.m.

Lunch - Sponsor Hall Open

 Hallway


February 21, 2019
11:30 a.m. - 12:30 p.m.

Sponsor Led Breakouts


February 21, 2019
11:30 a.m.

NorthStar/dataVoice

 Real-time Outage Management
 University A&B


February 21, 2019
11:30 a.m.

O2 emc

 The Advantages of solar + Storage for Municipal Utilities
 Congressional A&B


February 21, 2019
11:30 a.m.

Virtual Peaker

 Distributed Energy and The Future of Municipal Utilities
 University C


 
 

General Session


February 21, 2019
12:30 p.m. - 2:00 p.m.

General Session 2

 State DEF


February 21, 2019
12:30 p.m.

First Panel Discussion

Managing Technology and Talent in a Rapidly Changing Environment
 • Melissa Miranda, ElectriCities (Moderator)
 • Bill Stockman, ElectriCities
 • Shannon Tufts, Ph.D., UNC School of Government
 • Ed Hayes, National Grid USA

Learn More

February 21, 2019
1:15 p.m.

Second Panel Discussion

Opportunities in Municipal Broadband
 • Matt Zapp, Town of Benson (Moderator)
 • Andy Goethals, Create Connections
 • Jody Call, Wilkes Communications

Learn More

February 21, 2019
2:00 p.m. - 2:15 p.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 21, 2019
2:15 p.m. - 3:15 p.m.

Breakout Sessions 3


February 21, 2019
Finance and Customer Service

Successful Prepay Implementation: A Case Study

 • Aileen Staples, Town of Wake Forest (Moderator)
 • Vivian Jones, Town of Wake Forest
 • Andrew Brown Jr., Town of Wake Forest
 • John Bastian, SmartGridCIS
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Cloud Computing: Are the Benefits Real?

 • Scott Sample, Microsoft Corporation
 University C

Learn More

February 21, 2019
Operational Technology

Integrating Utility Enterprise Systems for a Smart Outage Response

 • Bob Bryant, Clevest
 University A&B

Learn More

February 21, 2019
Management and Coordination

Managing Your Utility Like a Business

 • Jimmy Bagley, City of Rock Hill (Moderator)
 • Joel Ledbetter, Easley Combined Utilities
 • Roger Jones, Greenville Utilities
 • David Cheatwood, First Tryon Securities
 • Maddison Tice, City of Rock Hill
 • Lori Thomas, City of Rock Hill
 State DEF

Learn More

 
 

Breakout Session


February 21, 2019
3:30 p.m. - 4:30 p.m.

Breakout Sessions 4


February 21, 2019
Finance and Customer Service

Fraud Prevention

 • Rusty Pounds, Cherry Bekaert
 • Scott McKay, Cherry Bekaert
 Congressional A&B

Learn More

February 21, 2019
Information Technology

Virtual End User Computing - Business Resiliency & Mobility with the Secure Digital Workspace

 • Keith Qualter, XenTegra, LLC
 University C

Learn More

February 21, 2019
Operational Technology

You Need Advanced Metering! - Why, What, How? 

 • Steven E Collier, Milsoft Utility Solutions
 • Pat Corrigan, Katama Technologies 
 • Dan Kasbohm, Utility Financial Solutions
 University A&B

Learn More

February 21, 2019
Management and Coordination

Scanning for Signals of Change

 • Garry Golden, Futurist
 State DEF

Learn More

February 21, 2019
4:30 p.m. - 5:30 p.m.

Happy Hour - Sponsor Hall

 State ABC
 Cash Bar

Friday, February 22


February 22, 2019
7:00 a.m. - 8:00 a.m.

Breakfast - Sponsor Hall Open

 State ABC


 
 

General Session


February 22, 2019
8:00 a.m. - 10:00 a.m.

General Session 3

 State DEF


February 22, 2019
8:00 a.m. - 9:00 a.m.

The Strategic Importance of Investing in Technology

 • Sue Kelly, APPA

Learn More

February 22, 2019
9:00 a.m. - 10:00 a.m.

The Slow Pace of Fast Change - Imagining the Future of Energy Systems

 • Garry Golden, Futurist


February 22, 2019
10:00 a.m. - 10:30 a.m.

Break in Sponsor Hall

 State ABC


 
 

Breakout Session


February 22, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 5


February 22, 2019
Finance and Customer Service

Going from Today to Tomorrow: How to Successfully Manage an ERP Implementation

 • Chuck Gordon, Tyler Technologies
 Congressional A&B

Learn More

February 22, 2019
Information Technology

Who Pays for This? Strategies for IT Financing

 • Rob Seweryniak, ePlus Systems, Inc.
 University C

Learn More

February 22, 2019
Operational Technology

Protection and Coordination for Solar Sites on the Distribution Power System

 • Luke Booth, SEL
 University A&B

Learn More

February 22, 2019
Management and Coordination

Growing Smart Cities

 • Jeffrey Moe, Ingersoll Rand (Moderator)
 • Ty Roberts, Itron
 • Charlie Nobles, Sensus
 • Robert Cox, Ph.D., UNC Charlotte
 State DEF

Learn More