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Agenda

Learn - Connect - Teach

All Sessions


February 20, 2019
9:00 a.m. - 3:00 p.m.

Harris NorthStar User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
9:00 a.m. - 3:00 p.m.

Tyler Technologies Incode User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
9:00 a.m. - 3:00 p.m.

Nexgrid User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
3:30 p.m. - 4:30 p.m.

Sponsored Vendor Sessions

 Room TBD


February 20, 2019
5:00 p.m. - 6:30 p.m.

Welcome Reception

 Room TBD


 
 

General Session


February 21, 2019
8:00 a.m. - 8:45 a.m.

Opening General Session

 Room TBD


February 21, 2019
8:00 a.m.

Welcome to the Connections Summit

 Conference Chair: Matt Zapp, Town of Benson


February 21, 2019
8:15 a.m.

Plotting the Course for Municipal Utilities in North Carolina

 • Roy Jones
   CEO, ElectriCities of NC


February 21, 2019
8:30 a.m.

Getting the Most Out of the Connections Summit

 • Andrew Fusco
   Vice President-Member Services, ElectriCities of NC


 
 

Breakout Session


February 21, 2019
9:00 a.m. - 10:00 a.m.

Breakout Sessions 1


February 21, 2019
Finance and Customer Service

Making It Easy for Your Customers Shouldn't Create More Work for Your Team

 • Chris Wease, Paymentus
 Room TBD


February 21, 2019
Information Technology

Business Resiliency: The Hidden Threat to Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities of NC


February 21, 2019
Operational Technology

Storage and microgrids - What's the Current State?

 • Doug Staker, Enel X
 Room TBD

Learn More

February 21, 2019
Management and Coordination

The Real Energy Game Changer is Carbon-Based and Carbon-Emitting

 • Tim Fairchild, SAS

Learn More

 
 

Breakout Session


February 21, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 2


February 21, 2019
Finance and Customer Service

Going from Today to Tomorrow: How to Successfully Manage an ERP Implementation

 • Chuck Gordon, Tyler Technologies
 Room TBD

Learn More

February 21, 2019
Information Technology

Cyber Security Best Practices and Recommendations: How to Make it Work for Your Municipality

 • Dave Turner
    Manager IT Operations, ElectriCities of NC


February 21, 2019
Operational Technology

Extracting Smart Meter Value Through Data Analytics

 • Mark J. Konya P.E., SAS
 • Bradley Lawson P.E., SAS 
 Room TBD


February 21, 2019
Management and Coordination

Staffing for Successful Technology Projects

 • Mark Hatfield, Excergy
 Room TBD

Learn More

 
 

General Session


February 21, 2019
12:30 p.m. - 2:00 p.m.

General Session 2

 Room TBD


February 21, 2019
12:30 p.m.

Managing Technology and Talent in a Rapidly Changing Environment

 • Bill Stockman, ElectriCities of NC
 • Dr. Shannon Tufts, UNC School of Government
 • Keith Hutchinson, National Grid USA
 Room TBD

Learn More

February 21, 2019
1:15 p.m.

Opportunities in Municipal Broadband

 • Andy Goethals, Create Connections
 • Jody Call, Wilkes Communications
 Room TBD

Learn More

 
 

Breakout Session


February 21, 2019
2:15 p.m. - 3:15 p.m.

Breakout Sessions 3


February 21, 2019
Finance and Customer Service

Successful Prepay Implementation: A Case Study

 • Aileen Staples, Town of Wake Forest
 • Vivian Jones, Town of Wake Forest
 • Andrew Brown Jr., Town of Wake Forest
 • John Bastian, SmartGridCIS
 Room TBD


February 21, 2019
Information Technology

Cloud Computing: Are the Benefits Real?

 • Chris Martin
   Microsoft Corporation


February 21, 2019
Operational Technology

Integrating Utility Enterprise Systems for a Smart Outage Response

 • Bob Bryant, Clevest
 Room TBD

Learn More

February 21, 2019
Management and Coordination

Managing Your Utility Like a Business

 • Joel Ledbetter, Easley Combined Utilities
 • Roger Jones, Greenville Utilities
 • David Cheatwood, First Tryon Securities
 • Maddison Tice, City of Rock Hill
 • Lori Thomas, City of Rock Hill
 Room TBD

Learn More

 
 

Breakout Session


February 21, 2019
3:30 p.m. - 4:30 p.m.

Breakout Sessions 4


February 21, 2019
Finance and Customer Service

Bill Redesign and Update

 • Ethan Smith, City of Morganton
 • Karen Duncan, City of Morganton
 Room TBD


February 21, 2019
Information Technology

Desktop Virtualization and the Digital Workspace

 • Andy Whiteside, XenTegra, LLC
 Room TBD


February 21, 2019
Operational Technology

Protection and Coordination for Solar Sites on the Distribution Power System

 • Luke Booth, SEL
 Room TBD


February 21, 2019
Management and Coordination

Being Competitive in a Rapidly Changing Industry

 • Garry Golden, Futurist
 Room TBD


February 21, 2019
5:00 p.m. - 6:00 p.m.

Sponsor Reception

 Room TBD
 Cash Bar


 
 

General Session


February 22, 2019
8:00 a.m. - 10:00 a.m.

General Session 3

 Room TBD


February 22, 2019
8:00 a.m.

The Strategic Importance of Investing in Technology

 • Sue Kelly, APPA
 Room TBD

Learn More

February 22, 2019
9:00 a.m.

A Glance at the Future

 • Garry Golden, Futurist
 Room TBD


 
 

Breakout Session


February 22, 2019
10:30 a.m. - 11:30 p.m.

Breakout Sessions 5


February 22, 2019
Finance and Customer Service

Fraud Prevention

 • Rusty Pounds, Cherry Bekaert
 • Scott McKay, Cherry Bekaert
 Room TBD


February 22, 2019
Information Technology

Who Pays for This? Strategies for IT Financing

 • Bob Seweryniak, ePlus Systems, Inc.
 Room TBD


February 22, 2019
Operational Technology

You Need Advanced Metering! - Why, What, How

 • Steven E Collier, Milsoft Utility Solutions
 • Pat Corrigan, Katama Technologies 
 • Dan Kasbohm, Utility Financial Solutions
 Room TBD

Learn More

February 22, 2019
Management and Coordination

Title TBD

 • Speaker TBD
 Room TBD

Wednesday, February 20


February 20, 2019
9:00 a.m. - 3:00 p.m.

Harris NorthStar User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
9:00 a.m. - 3:00 p.m.

Tyler Technologies Incode User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
9:00 a.m. - 3:00 p.m.

Nexgrid User Group Meeting

*Invite Only
 Room TBD


February 20, 2019
3:30 p.m. - 4:30 p.m.

Sponsored Vendor Sessions

 Room TBD


February 20, 2019
5:00 p.m. - 6:30 p.m.

Welcome Reception

 Room TBD

Thursday, February 21


February 21, 2019
8:00 a.m. - 8:45 a.m.

Opening General Session

 Room TBD


February 21, 2019
8:00 a.m.

Welcome to the Connections Summit

 Conference Chair: Matt Zapp, Town of Benson


February 21, 2019
8:15 a.m.

Plotting the Course for Municipal Utilities in North Carolina

 • Roy Jones
   CEO, ElectriCities of NC


February 21, 2019
8:30 a.m.

Getting the Most Out of the Connections Summit

 • Andrew Fusco
   Vice President-Member Services, ElectriCities of NC


 
 

Breakout Session


February 21, 2019
9:00 a.m. - 10:00 a.m.

Breakout Sessions 1


February 21, 2019
Finance and Customer Service

Making It Easy for Your Customers Shouldn't Create More Work for Your Team

 • Chris Wease, Paymentus
 Room TBD


February 21, 2019
Information Technology

Business Resiliency: The Hidden Threat to Your Municipality

 • Connell Price
    Vice President Information Technology, ElectriCities of NC


February 21, 2019
Operational Technology

Storage and microgrids - What's the Current State?

 • Doug Staker, Enel X
 Room TBD

Learn More

February 21, 2019
Management and Coordination

The Real Energy Game Changer is Carbon-Based and Carbon-Emitting

 • Tim Fairchild, SAS

Learn More

 
 

Breakout Session


February 21, 2019
10:30 a.m. - 11:30 a.m.

Breakout Sessions 2


February 21, 2019
Finance and Customer Service

Going from Today to Tomorrow: How to Successfully Manage an ERP Implementation

 • Chuck Gordon, Tyler Technologies
 Room TBD

Learn More

February 21, 2019
Information Technology

Cyber Security Best Practices and Recommendations: How to Make it Work for Your Municipality

 • Dave Turner
    Manager IT Operations, ElectriCities of NC


February 21, 2019
Operational Technology

Extracting Smart Meter Value Through Data Analytics

 • Mark J. Konya P.E., SAS
 • Bradley Lawson P.E., SAS 
 Room TBD


February 21, 2019
Management and Coordination

Staffing for Successful Technology Projects

 • Mark Hatfield, Excergy
 Room TBD

Learn More

 
 

General Session


February 21, 2019
12:30 p.m. - 2:00 p.m.

General Session 2

 Room TBD


February 21, 2019
12:30 p.m.

Managing Technology and Talent in a Rapidly Changing Environment

 • Bill Stockman, ElectriCities of NC
 • Dr. Shannon Tufts, UNC School of Government
 • Keith Hutchinson, National Grid USA
 Room TBD

Learn More

February 21, 2019
1:15 p.m.

Opportunities in Municipal Broadband

 • Andy Goethals, Create Connections
 • Jody Call, Wilkes Communications
 Room TBD

Learn More

 
 

Breakout Session


February 21, 2019
2:15 p.m. - 3:15 p.m.

Breakout Sessions 3


February 21, 2019
Finance and Customer Service

Successful Prepay Implementation: A Case Study

 • Aileen Staples, Town of Wake Forest
 • Vivian Jones, Town of Wake Forest
 • Andrew Brown Jr., Town of Wake Forest
 • John Bastian, SmartGridCIS
 Room TBD


February 21, 2019
Information Technology

Cloud Computing: Are the Benefits Real?

 • Chris Martin
   Microsoft Corporation


February 21, 2019
Operational Technology

Integrating Utility Enterprise Systems for a Smart Outage Response

 • Bob Bryant, Clevest
 Room TBD

Learn More

February 21, 2019
Management and Coordination

Managing Your Utility Like a Business

 • Joel Ledbetter, Easley Combined Utilities
 • Roger Jones, Greenville Utilities
 • David Cheatwood, First Tryon Securities
 • Maddison Tice, City of Rock Hill
 • Lori Thomas, City of Rock Hill
 Room TBD

Learn More

 
 

Breakout Session


February 21, 2019
3:30 p.m. - 4:30 p.m.

Breakout Sessions 4


February 21, 2019
Finance and Customer Service

Bill Redesign and Update

 • Ethan Smith, City of Morganton
 • Karen Duncan, City of Morganton
 Room TBD


February 21, 2019
Information Technology

Desktop Virtualization and the Digital Workspace

 • Andy Whiteside, XenTegra, LLC
 Room TBD


February 21, 2019
Operational Technology

Protection and Coordination for Solar Sites on the Distribution Power System

 • Luke Booth, SEL
 Room TBD


February 21, 2019
Management and Coordination

Being Competitive in a Rapidly Changing Industry

 • Garry Golden, Futurist
 Room TBD


February 21, 2019
5:00 p.m. - 6:00 p.m.

Sponsor Reception

 Room TBD
 Cash Bar

Friday, February 22


February 22, 2019
8:00 a.m. - 10:00 a.m.

General Session 3

 Room TBD


February 22, 2019
8:00 a.m.

The Strategic Importance of Investing in Technology

 • Sue Kelly, APPA
 Room TBD

Learn More

February 22, 2019
9:00 a.m.

A Glance at the Future

 • Garry Golden, Futurist
 Room TBD


 
 

Breakout Session


February 22, 2019
10:30 a.m. - 11:30 p.m.

Breakout Sessions 5


February 22, 2019
Finance and Customer Service

Fraud Prevention

 • Rusty Pounds, Cherry Bekaert
 • Scott McKay, Cherry Bekaert
 Room TBD


February 22, 2019
Information Technology

Who Pays for This? Strategies for IT Financing

 • Bob Seweryniak, ePlus Systems, Inc.
 Room TBD


February 22, 2019
Operational Technology

You Need Advanced Metering! - Why, What, How

 • Steven E Collier, Milsoft Utility Solutions
 • Pat Corrigan, Katama Technologies 
 • Dan Kasbohm, Utility Financial Solutions
 Room TBD

Learn More

February 22, 2019
Management and Coordination

Title TBD

 • Speaker TBD
 Room TBD